Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Make a booking or enquiry on our website.
• Subscribe to our newsletter.
• Contact us via email, phone, or WhatsApp.
• Participate in surveys or promotions.

The types of information we may collect include your name, email address, phone number, travel dates, destination preferences, payment details, and any other information you choose to provide.

2. How We Use Your Information

We use your personal data for the following purposes:

• To process your bookings and payments.
• To communicate with you about your trip, including confirmations and updates.
• To send you promotional offers and newsletters (only with your consent).
• To improve our website and services.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service providers (hotels, transport companies, tour guides) to fulfill your booking.
• Payment processors to handle transactions securely.
• Legal authorities if required by law.

We ensure that all third-party partners maintain appropriate data protection standards.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

• Secure socket layer (SSL) encryption for data transmission.
• Restricted access to personal data within our organization.
• Regular security audits and updates.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings.
• Analyze site traffic and usage patterns.
• Provide personalized content and advertisements.

You can control cookie preferences through your browser settings. Disabling cookies may affect some functionalities of the website.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at info@ken2go.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.